Frequently Asked Questions
Everything you need to know about shopping with Indian Shop
What are your shipping rates and delivery times?
We offer standard and express shipping options. Standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Shipping costs are calculated at checkout based on your location and order weight.
What is your return policy?
We accept returns within 30 days of purchase for most items. Products must be in their original packaging and unused condition. Please note that certain items, like perishables or personal care products, are non-returnable.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website where you can monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Do you offer international shipping?
Yes, Indian Shop ships to over 50 countries worldwide. International delivery times vary depending on the destination and customs processing, typically ranging from 7 to 14 business days.
Are the products on your site authentic?
Absolutely. We pride ourselves on sourcing directly from reputable manufacturers and authorized distributors to ensure that every product sold at Indian Shop is 100% authentic and of the highest quality.